It is a must read book. 100s of people were interviewed. They share their actions, words, and thoughts that they had on 9/11. The Only Plane in the Sky.
Published by Tom Blaney
I help people articulate what makes their service exciting, meaningful, and valuable to their stakeholders by identifying why they want to serve, what they are most proud of, what challenges they want to take on, and how they plan on showing results. I do that by researching issues, identifying clear positions, helping them align their positions with what their customers want, and managing work flow to deliver efficiently and effectively. In the future, I'd love to help companies improve on how they communicate with their customers. View more posts